This concert was recorded live on Sunday 4th December
Make sure you are watching in full high-definition! This should automatically happen for you but you can check by clicking the gear icon (bottom right of the screen) to check that the quality is set to 1080p!
IF YOU ARE ‘CASTING’ TO A LARGE SCREEN TV FROM A SMART PHONE
If you have visited this page from a smartphone and have a Smart TV in your care home, you can ‘cast’ the signal to the TV to watch it on a large screen.
Just click the Cast symbol which is usually located in the top corner of your mobile screen. 
WATCH AGAIN BELOW
If you have any tech issues, please refresh your browser/device – this will solve most issues.
If you still cannot see the show onscreen, try the following:
- Refresh your browser.
- If you can’t hear anything, make sure your speakers are turned on and turned up and the volume is also up on the onscreen video (there is a volume slider towards the bottom left of the video screen).
- If tuning in on laptop/PC and sending to a TV, restart your computer and internet router.
- Clear your web browser’s “browsing data”, including history, cookies and cache.
- Use a different web browser. Google Chrome is usually best; Firefox and Safari are good too. Edge or Internet Explorer both work but are sometimes less reliable.
- Make sure any browser you use is fully updated.
- If you’re using WIFI, try plugging your computer into your internet router using an ethernet cable if you have one.
- Alternatively, email contact@thevoicecloud.co.uk
This show will be available to ‘Watch Again’ between 5th – 29th December.
Please enjoy it as many times as you wish.
‘A Christmas Special’ is presented by the Voice cLoud C.I.C, in partnership with The Seagull Theatre, Lowestoft and funded by Arts Council England.
