A Christmas Special
Sunday 4th December, 2.30pm
IF YOU CAN READ THIS, THEN YOU KNOW YOU ARE IN THE CORRECT PLACE FOR THE LIVESTREAM CONCERT!
ON THE DAY… Have this webpage open from 2pm on Sunday 4th December on your smart internet-enabled TV.
At 2pm, you are LIKELY TO NEED to either click the red play symbol in the middle of the screen or refresh your browser/device.
Make sure you are watching in full high-definition! This should automatically happen for you but you can check by clicking the gear icon (bottom right of the screen) to check that the quality is set to 1080p!
IF YOU ARE ‘CASTING’ TO A LARGE SCREEN TV FROM A SMART PHONE
If you have visited this page from a smartphone and have a Smart TV in your care home, you can ‘cast’ the signal to the TV to watch it on a large screen.
Just click the Cast symbol which is usually located in the top corner of your mobile screen. 
IN CASE YOU LOSE YOUR INTERNET CONNECTION DURING THE SHOW
Keep the link that we have sent you handy and then just either refresh your browser/device or copy and paste the link into the browser address bar.
PLEASE LET US KNOW YOU ARE WATCHING!
To post a comment, just click in the Chat Box to the right-hand side of the screen – set a Username and click Join Room.
Then you can leave a comment or reply to other comments!
Let us know where in the country your care home is based, leave a comment about the show, let us know your favourite Christmas song or even make a request for a shoutout!
WATCH LIVE BELOW
If you have any tech issues, please refresh your browser/device – this will solve most issues.
If you still cannot see the show onscreen, try the following:
- Refresh your browser.
- If tuning in on laptop/PC and sending to a TV, restart your computer and internet router.
- Clear your web browser’s “browsing data”, including history, cookies and cache.
- Use a different web browser. Google Chrome is usually best; Firefox and Safari are good too. Edge or Internet Explorer both work but are sometimes less reliable.
- Make sure any browser you use is fully updated.
- If you’re using WIFI, try plugging your computer into your internet router using an ethernet cable if you have one.
- If you can’t hear anything (we will be playing background music from 2pm) make sure your speakers are turned on and turned up and the volume is also up on the onscreen video (there is a volume slider towards the bottom left of the video screen).
This show will be available to ‘Watch Again’ between 5th – 29th December.
Please enjoy it as many times as you wish.
‘A Christmas Special’ is presented by the Voice cLoud C.I.C, in partnership with The Seagull Theatre, Lowestoft and funded by Arts Council England.
