A Christmas Special 2024
If you’re reading this, you’re on the right webpage to watch ‘A Christmas Special’ 2024, taking place on Sunday, 8th December, at 2:30 pm!
INSTRUCTIONS TO WATCH
Read these BEFORE the livestream
ON THE DAY:
1. Open this webpage on your smart, internet-enabled TV from 2:00 pm on Sunday, 8th December.
2. At 2:00 pm (or 2:05 pm), refresh your browser or device to ensure the stream is ready.
3. For the best viewing experience, make sure you’re watching in full high-definition (1080p).
4. To watch the concert in full screen, click the square icon in the top right corner of the screen. Please note that this will disable the chat box.
IF YOU’RE CASTING OR USING AIRPLAY TO A SMART TV:
If you’re accessing this page on a smartphone and want to view it on a large screen:
• Use the Cast or Airplay feature.
• The Cast symbol is usually in the top corner of your mobile screen.
• The Airplay symbol is typically in the bottom-right corner.
For additional help, visit this handy How to Cast guide.
IF YOU LOSE INTERNET CONNECTION DURING THE SHOW:
Keep the link we sent you handy. If the connection drops:
• Refresh your browser or device once your internet is restored.
• Alternatively, copy and paste the link into your browser’s address bar to rejoin the stream.
WATCH LIVE BELOW
USE OUR INTERACTIVE CHAT BOX!
Join the conversation using the Chat Box on the right-hand side of the screen.
Simply click ‘Set a Username,’ then ‘Join Room,’ and you’re ready to post a comment or reply to other care homes.
Tell us about the show, share where your care home is based, your favourite Christmas song, or even make a shoutout request!
We’ll do our best to respond to as many requests as we can on the day.
HAVING TECH ISSUES?
...Read our troubleshooting help guide below
Having Technical Issues? Try These Steps:
1. Refresh your browser/device. This resolves most issues.
2. If you still can’t see or hear the show, try the following:
• If using a laptop/PC connected to a TV, restart your computer and internet router.
• Switch to a different web browser (Google Chrome is usually best, followed by Firefox or Safari. Edge and Internet Explorer work but may be less reliable).
• Clear your web browser’s “browsing data” (history, cookies, and cache).
• Ensure your browser is fully updated.
•For Wi-Fi users: connect your device to the internet router using an ethernet cable if possible.
3. Check your internet speed:
• Run a speed test using THIS LINK.
• You need a download speed of at least 5-6 Mbps to watch our show.
• If your speed is above this but you still experience issues, consider other devices or people sharing the connection.
4. Can’t hear anything?
• Background music starts at 2 PM. Ensure your SmartTV/external speakers are turned on and the volume is up.
• Check the volume slider at the bottom-left corner of the video player on the webpage.
5. If none of the above works:
• Watch our backup livestream via THIS LINK.
• Email us at contact@thevoicecloud.co.uk for further assistance.
‘A Christmas Special’, 2024 is presented by the Voice cLoud C.I.C., in association with (and funded by) The Seagull Theatre, Lowestoft.
This show will be available to watch on demand from 9th to 24th December.
Feel free to enjoy it as many times as you like during this period!